Customer Service

TV Guide Magazine Extra

Exclusively for subscribers.  The weekly e-newsletter provides the most up-to-date TV Listings and latest stories on your favorite shows.  Sent every Friday it links to Listings that are updated daily and include expanded descriptions of each show.  It covers 99 channels during Primetime and 21 channels of Daytime listings.
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New Subscriptions:

Please allow 4-6 weeks from the time you send your order to receipt of your first issue. If you have not received an issue after at least 6 weeks, please Email us with your address details and we will confirm your subscription start date.

Subscription Expiration date:

The date your subscription expires can be found on your issue mailing label. If you have additional questions, you may log into Customer Care at any time or Email us with your account information.

Report lost, damaged, or missed issues:

Due to potential delays with the USPS we are unable to send out replacement copies but we can extend your subscription by one issue. Log into Customer Care and let us know which issue did not arrive or was damaged in the mail.

Change Your Address:

The quickest way to update your address is by going into Customer Care. You will need your current address and/or your account number to sign in.

Renewal or Billing Questions:

If you have already paid or renewed and continue to receive notices from us, it is possible our correspondence has crossed in the mail. You can confirm it’s received and check the status of your account anytime by logging into Customer Care. You will need your current address and/or your account number (found on your magazine label) to sign in.

Reader Services Customer Service representatives can be contacted by the following options


Manage your print subscription at


TV Guide Customer Service
P.O. Box 37360
Boone, IA 50099-0360

Ask the Editors Write to TV Guide Magazine's editors


Letters, TV Guide Magazine
565 5th Ave, 5th Fl
New York, NY 10017


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Newsletter subscriptions

We cannot help you with “Watchlist” email subscriptions, because Watchlist email is produced by, not us (TV Guide Magazine). Please visit TV Guide Support to submit a request for help.

TV Guide App

If you are having trouble with the TV Guide app, please visit TV Guide Support and click iOS & Android App. (This app is not produced by us, TV Guide Magazine).

For all other inquiries, please contact